customer journey

customer journey

Why Customer Journeys Matter

Why Your Customer Journey Matters in Small Business Website Design

Hey there small business owner! Are you thinking about designing a website for your biz? Before you dive in, have you considered the customer journey? It’s a pretty important aspect to keep in mind. The customer journey refers to the steps a potential customer takes when they’re checking out your products or services. By understanding …

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understanding the customer journey

The Essential Guide to Understanding the Customer Journey for Small Business Owners

The customer journey is a term used to describe the steps a customer takes when considering, purchasing, and using a product or service. In other words, it’s the process a potential customer goes through to learn about your business, decide whether to buy from you, and hopefully become a loyal customer. For small business owners, …

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