Support | Little Biz

Is this urgent? Urgent requests may incur priority support fees

Not Urgent Needed This Week Urgent / Site is Broken

Have you tried to fix this already? If so, what did you try?

Do I already have the access needed to complete this task?

Yes No - I will provide login details for website / website hosting / domain hosting

Upload screenshots, images, or documents related to this request.

DOES THIS NEED PRIORITY SUPPORT?

Standard support queue ($30 per 15minute block) Upgrade to priority support - same/next business day ($45 per 15 minute block)

little biz support pricing

I understand that the following pricing applies, based on the support level chosen;
--> STANDARD SUPPORT requests are billed at $120 per hour ($30 per 15 minutes)
--> PRIORITY SUPPORT requests are billed at $180 per hour ($45 per 15 minutes)
An invoice will be issued based on time logged for this support request. Invoices are payable within 7 days of issue

approval to proceed

I confirm that the information above is accurate and includes everything needed for this request, I have checked the support level chosen (standard or priority) and agree to the pricing above.

Support Request

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